We are heavily involved in research, both in terms of data gathering and deep insight and analysis. We’ve undertaken global market evaluations and lead on ticketless travel surveys and ongoing mystery shopping.

Our Solve Your City or Town programme combines cutting-edge social and demographic analysis with on-the-ground deep discussions with different market segments to help companies understand what they need to do to attract new customers.

We work closely with partners such as Transport Focus and also facilitate the Passenger Transport Monitor, which is the ultimate analysis tool of revenue across the sector.